03-23-2020 06:15 PM
@Mountainbob you've got a few options!
- You can give us a bit more information here in the community and we can consult!
- You can call our Sales team at 1-800-426-4840, noting that call hold times are longer than normal
- You can set up a free virtual outfitting appointment to chat with one of our employees
- Depending on where you are in the country, your local REI store may have reopened for in-store shopping; if your closest store is not yet open, check back next week as we continue to reopen more stores each week
Hope this helps!
06-19-2020 01:33 PM
I'd like to jump in here and say something, but not sure what...but I think there is a general confusion between 'conversations' and customer service
REI Member Since 1979 YouTube.com/philreedshikes
06-19-2020 04:34 PM