@ED1 thanks for reaching out. Here's a quick link to our return policy which does not cover wear and tear or damage caused by accidents. From what you describe above, unfortunately it sounds like the tent's damage was caused by wind and weather, which we would not cover as part of our guarantee. With that in mind:

  • We work with a company called Tent Pole Technologies for tent repair, including rainflys and pole repair/replacement
  • We sell tent stakes to replace yours that were blown away

Finally, if you aren't interested in trying to repair this tent and would rather replace it, we do have our Co-op Sale 3/20-4/6 that includes a member 20% coupon!

Hope this helps!


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