@Jihaley1, because you referenced the 30-day return window, it sounds like you are looking to return a Used Gear item - is that correct? If yes, you actually initiate the return process here as all returns of Used Gear must be processed through our Used Gear Returns Portal.

If you are not returning an item purchased on our Used Gear website, please contact our Customer Support team at 1-800-426-4840 for further assistance with your specific order.

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