@mtnbkcx thanks for reaching out! Answers to your questions:

  • Yes, you'll need to wait until our stores reopen to process your return in a local store - we appreciate your patience with this delay
  • Instead of reloading your dividend, your debit account will be refunded for the full amount, including for the amount that your dividend originally covered

Hope that helps!

At REI, we believe time outside is fundamental to a life well lived.
0 Likes