@Jackstoebner thanks for reaching out! Once an item is delivered to a store, there is a 2-week pick-up window. Once the item has arrived, if you are unable to reach the store within that 2-week window, you can:

  • Have your daughter pick the headlamp up for you - just make sure she has the email confirmation and photo ID with her for pick-up
  • Call the Anchorage store, have them confirm your pick-up in the system, and then have them hold the headlamp until you are able to drop in to pick it up

Hope this helps!

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