@RClermont1961 Thanks for reaching out!
Thanks for being a member and I hope you have been enjoying your kayak gear! The fastest way for you to get your questions answered would be to call our international customer service team at 1-253-891-2500 or you can e-mail us at this link. Feel free to check out this link as well for more details.
I hope this helps, thanks!
Also, I removed your personal information from your post to protect your privacy. Have a great day!