Hi @mtnlyon - Thanks for reaching out, though we're sorry it's because your stove isn't working consistently anymore. We hear your frustration with a product not working after you have taken good care of it.

Because our 100% satisfaction guarantee only cover products purchased within the last year, your Primus stove will not be able to be returned. With that, there may be other options for finding a hose that works. On the Primus website there is a replacement hose available. Without having your stove in front of us, we aren't sure if the one available will work with your older model, but it could be worth looking into to see if it will get your stove back into working order.

Thank you for being a co-op member and taking the time to share your thoughtful feedback with us. We have taken note of it. Let us know if you have any additional questions and we'll be happy to help!

At REI, we believe time outside is fundamental to a life well lived.
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