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REI is actively reviewing its policies and procedures per the Centers for Disease Control and Prevention's new guidance for COVID-19.
As we have since the start of the pandemic, we’ll continue to prioritize the health and safety of our employees, customers and communities.

With curbside pick-up, can I test ride a few bikes before I buy?

During this time of curbside pickup, is it still possible to try out 3 or 4 bikes before deciding which one to buy?

1 Reply

@JMaurer thanks for reaching out! Unfortunately, we are not able to facilitate test rides of bikes prior to curbside pickup. Any item you pickup will need to be purchased through first. In addition, we are not able to accept curbside returns, so unless you are able to wait until your local store reopens and is accepting in-store returns, we don't recommend purchasing multiple bikes with the intention of only keeping one. In the meantime, if you need help selecting and/or sizing a bike, you can provide us with more information here in the community and we can make suggestions or you can set up a free virtual outfitting appointment and chat with one of our employees over the phone. Hope this helps!

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