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How can I replace a Sram eTap Battery?

I ride on the Sram Red eTap road bike components and one of my batteries is no longer working. I need to replace it, but I wasn't able to find any on your website. Is it possible for me to have it special ordered? Please advise. Thanks, David

1 Reply

Thanks for reaching out @FP_Traveler!

Typically when our stores are open, we can occasionally place special orders through our vendors.  Unfortunately, while we are closed this is not a provision we can take advantage of. 

With that being said, we have certified bike technicians available via email at  They might be able to offer you additional advice on obtaining this part.  Please allow a few days for a response.    

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