I ride on the Sram Red eTap road bike components and one of my batteries is no longer working. I need to replace it, but I wasn't able to find any on your website. Is it possible for me to have it special ordered? Please advise. Thanks, David
Thanks for reaching out @FP_Traveler!
Typically when our stores are open, we can occasionally place special orders through our vendors. Unfortunately, while we are closed this is not a provision we can take advantage of.
With that being said, we have certified bike technicians available via email at cyclinghelp@rei.com. They might be able to offer you additional advice on obtaining this part. Please allow a few days for a response.