I received TIEM indoor bike shoes (Women's size 9.5) w/ cleats and socks as a bundle for a Christmas gift. ($150.00) I need to exchange the shoes for a size 10. I want to keep the cleats and socks and exchange just the shoes.
Sorry, either you cannot reply to this topic or you have not verified your email address by clicking on the verification link in the email we sent you when you registered. If you did not receive an email from us, or need us to resend it, please visit your User Profile page.
What a great gift you received! We understand that not every purchase works out, which is why we offer a 100% satisfaction guarantee. Please see our Return Policy for full details. Yes, you can return them back to any of our stores if it was purchased via an REI store, REI.com or REI-Outlet.com with proof of purchase. Here are instructions if you want to return them via return mail.
We have removed personal information from your post to protect your privacy.
Hope this helps!
At REI, we believe a life outdoors is a life well-lived.