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CTY 1.1 Step through Assembly

Hi! We received this bike the other day and we were able to assemble the parts, but it seems like the front wheel/silver rotar is still brushing up against the front brakes too much. It makes an audible sound when we try to rotate the front wheel as if it is rubbing against those brake pads. I wanted to know how to fix this or if there is a part of the assembly that we are not doing correctly?

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Hi there @stlbucks !

Glad to hear your new bike arrived!  We do have certified bike technicians that can help guide you through making any technical adjustments. They can be reached at cyclinghelp@rei.com .

Provide them all the details you have and they will do their very best to connect back with you as soon as possible!


Hope this helps and you are riding smoothly very soon!

At REI, we believe a life outdoors is a life well-lived.
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