Hi. I need to fix a tent pole. Does REI repair gear? If not, can you recommend someone who does? I live in San Francisco.
Best, Jen
@jlr555 Thanks for reaching out and welcome to the community!
There are a few options available to you depending on the nature of the fix that you require. We do not typically repair gear in house, but we do have some recommended repair partners on our REI Repair Services page. We also have a couple of posts from here in the community that may give you some guidance:
Hopefully this helps, thanks!
More directly REI recommend https://tentpoletechnologies.com. There are a few other vendors that also offer replacement parts and you can get replacement polesets for some tents depending.
Jen,
Can you tell me a little more about the issue(s)? What do you need to do by way of fixing? Is it bent, broken, shock cord gone flat, how can we help you?
JBG