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How do I get the back pack stays back into my REI internal frame pack?

Hello, I have An REI internal frame pack. I bought it forever ago. I don't even see a tag to give you a model #.  The stays are poking out the top of the channels a bit.  I cant seem to get them to go back all the way down. I need to get anothe 1/2" down.  Are the snaps covering the channels meant to snap over these stays?  Or are the to close the channel if for some reason I wanted to carry the pack without the stays.

Thank you

Carol wisman

 

 

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@carolwisman Thanks for reaching out!

Is there any chance you could upload some photos of your backpack? If you need instructions for how to do so, please take a look at this how to article:

How To: Upload an image in the community. 

Photos will help us get the correct information to you. Thanks!

Also, we removed your email address in your post to protect your privacy.

At REI, we believe time outside is fundamental to a life well lived.
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Yep, need a photo 

REI Member Since 1979 YouTube.com/philreedshikes
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