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REI is actively reviewing its policies and procedures per the Centers for Disease Control and Prevention's new guidance for COVID-19.
As we have since the start of the pandemic, we’ll continue to prioritize the health and safety of our employees, customers and communities.

Worst customer service ever

How can I cancel my rei membership? I just got the worst customer service from the manager at the rei Bloomington flagship store, who could care less about my issue, so I want to cancel the membership and remove name from all mailing lists.

1 Reply

@Fordunger thank you for reaching out to us with this feedback. I have sent you a direct message and hope to connect with you there about this situation.

At REI, we believe time outside is fundamental to a life well lived.