@Breezin thanks for reaching out about our availability in kayaks. Unfortunately, our stock levels in most boats continue to be affected by very quick sell-through (when we have them in stock) and vendor and supply chain constraints (as we try to get more). Likely our Phoenix store was considering placing a special order for you directly with Wilderness Systems or Dagger - this would incur the shipping charge because the boat would be shipping from the vendor directly to our store; in addition, a special order can be affected by supply availability from our vendors.
Our buyers continue to work to have more boats available both on REI.com and in our stores; we hope to be in-stock more consistently towards the end of the year and into early 2021. We apologize for these inventory constraints.
At REI, we believe time outside is fundamental to a life well lived.
