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Welcome REI Co-op Members! We're glad you're here. If you can't access the Co-op Members section of the community, click here for instructions on how to join the section that's just for you.

What should I do if I ordered something and was charged but it has not been delivered?

I placed an order which I was charged for but it was not delivered/received 

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@Linell thanks for reaching out! Unfortunately, here in the community, we don't have access to any order-specific information. Instead, please connect with our Customer Support team at 1-800-426-4840 or via LiveChat.

At REI, we believe time outside is fundamental to a life well lived.
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