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What shipping carrier does REI use?

Hi. Could you please tell me how you ship...(FedEx, UPS, USPS)?

3 Replies


Hey there!

Thanks fo reaching out! REI uses multiple carriers, including UPS and USPS, but also LaserShip and OnTrac. Which carrier your package is delivered by depends on a lot of factors including where the item is coming from, cost, location, and timelines to name a few. If you're curious about which would be chosen to deliver to you, your best bet would be to contact our sales and customer service team at 1-800-426-4840 or via live chat. You can also visit our Shipping Timeline page for more information about shipping.

Hopefully this helps, thanks!

At REI, we believe time outside is fundamental to a life well lived.

Please stop using On trac. They are awful. My packages never show up on time. I always have to call and ask where they are.
 Every. Time. 

On trac is really bad, even a bit sketchy if you ask me.