Reason I ask is that I have PO box and USPS will not deliver to my door. UPS and FedEx will deliver to my home. It's a Post Office thing and "why don't you talk to the Post Office folks" is unfortunately a non-starter. Pick-up is not ideal as the nearest REI store is 3.5 hours away. If UPS, FedEx or other private carrier I would like to order my birthday present. I live in Steamboat Springs, CO if that helps. Thanks for the help!
Thanks for reaching out!
We ship bikes to customers using multiple carriers, depending on the location and services available. If you are able to place an order using your address, the bike will likely be delivered by UPS or OnTrac. Additionally, there could be some variability depending on the bike as we ship some of the larger and heavier bikes (some ebikes, as an example) via freight. If you have further questions, we encourage you to connect with our sales and customer service team at 1-800-426-4840 or via live chat.
Hopefully this helps, thanks!
thank you,
You're welcome! We did just connect with our sales and customer service team and if you call them (1-800-426-4840) to place your order they are able to specify a carrier for you. That would likely be the best way to make sure it is shipped via UPS for you.
Hopefully this helps, thanks!