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What can I do if I missed delivery of my REI order?

I miss my order today, because the gate to my building was lock. what's my next step from now?

ups have my number I don't know why they didn't send me a text 

 

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What can I do if I missed delivery of my REI order?

@rosiecruz Thanks for reaching out!

We're sorry your package was missed today. Your best bet is to reach out to UPS with your order information (personal information and/or tracking number) and see if there is anything they can do for you. Unfortunately, we are unable to make any changes to a shipment once it has been picked up by the carrier and is in transit.

Hope this helps!

At REI, we believe time outside is fundamental to a life well lived.
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