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Wahoo Kickr Smart Trainer Returns?

I'm curious about the return policy for a Wahoo Kickr Smart Trainer (Item # 1230330001).

This is an indoor electronic cycling trainer. REI's web page for the product mentions that its "Best Use" is for "Indoor Cycling".

The return policy on the REI website stated that there is a 1-year return policy except for "Outdoor Electronics". One of the items called out in the exceptions explicitly is "Bike Trainer". 

Given that this trainer is designed for indoor use per REI's web page, is it subject to the 90-day policy for Outdoor electronics or the 1-year standard policy?

1 Reply


Thank you for reaching out with your returns question.

The Wahoo Kickr Smart Trainer is considered a 'Bike Trainer' and therefore subject to the 90 day return policy under 'Outdoor Electronics'. If you have additional questions regarding returns please do not hesitate to reach out to our sales and customer support team at 1-800-426-4840 or via live chat here.

Hopefully this helps, thanks!

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