I recently bought a Sleeping Quilt and it was supposed to be delivered on the 21st. Now its the 29th and USPS hasn't a clue as to where it is even though the product has a tracking number and was sent from the vendor via priority mail. Recommend any purchases being shipped used alternate means as this reflects poorly on USPS.
Thanks for reaching out with your feedback. We are sorry you are having this issue with your order. Just as a clarification: this item was shipped to you from the vendor, not REI?
Hi @Gary2 . I definitely share your frustrations with lost and/or delayed packages. I have, however, always had very good luck with USPS. Never had anything that was shipped USS get lost, and the tracking has almost always been accurate. And, my local carrier at least, has always been careful to put packages that won't fit in the mailbox on my back porch, where it unlikely to be seen and pilfered by porch-pirates.
Fed Ex, on the other hand, has proven to be a consistent thorn in my side. Delays. Inaccurate delivery schedules. Careless package handling.
@Rob6 They called after I place a complaint. Said they found it in NC on a truck that wasn't checked in after 6 days. They did just deliver it, so although it messed up a trip, I did get the product. 🙂