Using the 20% off coupon on a cargo box during REI store closure

[TJ]

I have been waiting for several months to apply my dividend and the 20% off coupon on the purchase of a cargo box. The model I am purchasing is the Yakima Skybox 21 Carbonite however you can only send it to the store for pickup. Can you help me purchase this and send it to my house before the coupon expires?

[REI-JenK]

@TJ, unfortunately there are some very large items that we cannot ship directly to our customers' homes due to the high probability of damage that can occur in transit. We recognize this is additionally frustrating while our stores are closed. For this specific situation, we recommend connecting with our Customer Support team at 1-800-426-4840 to discuss your options. We're sorry for the inconvenience and hope we can find a workable solution in the meantime.

[jj]

how about extending the expiration dates on the coupons until after you reopen?

[REI-JenK]

@jj thanks for the suggestion! Unfortunately, at this time, we are not planning to extend the coupon or sale.