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used gear


I am about to order a used rain jacket from REI. If is doesn't fit is it returnable?


1 Reply

Hey @wcarlson, items offered through the REI Used Gear program are sold AS-IS and without warranty. However, the REI Used Gear program does offer a 30-day satisfaction guarantee. If you’re not satisfied with your purchase you can return it within 30 days of purchase, through the REI Used Gear Returns Portal, not through REI stores or the REI Returns Department. Customers are responsible for return shipping.

You can find more information about buying through the Used Gear program here.


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