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Staff Appreciation from service in San Jose

I did not see a spot on the REI site to recognize the outstanding service and support I received from Ilias in the San Jose, California store this afternoon. I have been a member since the late 1980s and have always had good service and experience with REI, however I can say without a doubt Ilias went above and beyond to help me with sourcing a couple pairs of pants and his efforts were appreciated probably more than he knows. Thank you Ilias, I appreciate your efforts and hope you are rewarded  both corporately and cosmically!


Eric Harris

1 Reply


Hello and welcome to the community!

Messages like these make our day! We are so happy to hear that you appreciated the service you received from Ilias in our San Jose store today. We will be sure to pass your kudos along to the management team there, who will be equally as excited to hear it. Thank you for taking the time to give Ilias a shout out and for being a long-time member of our co-op!


At REI, we believe time outside is fundamental to a life well lived.