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As we have since the start of the pandemic, we’ll continue to prioritize the health and safety of our employees, customers and communities.

Snowshoe repair - when did we purchase our snowshoes to see if they're under warranty?

We need to send our snowshoes in for repairs. Wondering when we purchased them they may still be under warranty. Any help would be appreciated. Katie Merkel

1 Reply

@kmerkel thanks for reaching out! Unfortunately, here in the community, we do not have access to specific order information. Once you are signed in to, you can check your purchase history by clicking on the "My Account" link. If you don't see your snowshoe purchase there, we would recommend connecting with our Customer Support team at 1-800-426-4840.

What kind of snowshoes do you have and what kind of repairs do they need? We may be able to provide some tips and advice here in the community!

You'll notice we removed your member number from you post - this is to help protect your privacy.

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