Showing results for 
Show  only  | Search instead for 
Did you mean: 
Welcome REI Co-op Members! We're glad you're here. If you can't access the Co-op Members section of the community, click here for instructions on how to join the section that's just for you.

Shoe return

I was looking to return a trail running shoe for a different pair, what is the process I should take now without losing time off the trails? 

1 Reply

@FelipeAZ thanks for reaching out! Unfortunately, although we won't be able to process any returns in-store until after March 27, you can still send the shoes you want to return in the mail (instructions here). And if you need any further help with your specific situation, you can contact our Customer Support team at 1-800-426-4840.

At REI, we believe time outside is fundamental to a life well lived.
Join the community