REI is actively reviewing its policies and procedures per the Centers for Disease Control and Prevention's new guidance for COVID-19.
As we have since the start of the pandemic, we’ll continue to prioritize the health and safety of our employees, customers and communities.
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Hi @NAE1777 - Thanks for reaching out! You are right. Sewing waterproof and technical layers is indeed more complicated than many other fabrics. We recommend Rainy Pass Repair - an authorized Gore-Tex repair center. They can be reached at 888-747-7867 or firstname.lastname@example.org.
Hopefully your jacket is back in working condition soon!
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