What is your policy about returns?
I need a new pair of walking shoes, and am considering ordering 3 pairs for delivery, and (hopefully) one will fit well and I can return the other 2. During the pandemic, I'm not shopping in person and am avoiding stores altogether, so could I drop off the returns to an employee at the door? Ask my son to return them to the store for me? Or do I have to go to a post office to mail them back? Is there a charge for return shipping?
My local store is Berkeley CA.
@kathleencourts thank you for reaching out with this question. Per our return policy, you have a few options to return in-store and through the mail. A few details:
We hope this information is helpful. Also, let us know if we can help consult on the shoes you're thinking about purchasing online!