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REI is actively reviewing its policies and procedures per the Centers for Disease Control and Prevention's new guidance for COVID-19.
As we have since the start of the pandemic, we’ll continue to prioritize the health and safety of our employees, customers and communities.

Returned items credit

Hi. Where in my REI account can I find the returned and credit for the items I have returned?


1 Reply

@Hiker Thanks for reaching out!

While you have access to your purchases via your account, your returns and credits are not listed there. If you have any questions about those returns or credits you can call our customer service team at 1-800-426-4840 or e-mail us at

I hope this helps, thanks!


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