Welcome REI Co-op Members! We're glad you're here. If you can't access the Co-op Members section of the community, click here for instructions on how to join the section that's just for you.
Hi, I purchased 2 pairs of tennis shoes, knowing I would need to return one. I wasn't able to return it prior to your stores closing, so am wondering what this process will be like or if this delay will create any problems.
Sorry, either you cannot reply to this topic or you have not verified your email address by clicking on the verification link in the email we sent you when you registered. If you did not receive an email from us, or need us to resend it, please visit your User Profile page.
@jlanius no problem! You can either wait until our stores reopen and process your return at that time, or you can initiate a return through the mail (instructions here).
At REI, we believe time outside is fundamental to a life well lived.
