Good Morning! Hope this message finds you well. I purchased a backpack from our local Phoenix REI in February. It is new with tags attached. What is the return policy on this. I went to return it and you had just closed your store. Thanks!
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With our stores temporarily closed, we’re doing everything we can to make things easier for you. We’ve updated our return policy so any electronics purchased after 12/15/19 and any other merchandise purchased after 3/15/19 may be returned once our stores reopen. Everything else is subject to our standard return policy.
Hope this helps!
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