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Return Policy during store closure time

Good Morning! Hope this message finds you well. I purchased a backpack from our local Phoenix REI in February.  It is new with tags attached. What is the return policy on this.  I went to return it and you had just closed your store. Thanks!

1 Reply

@MissBliss Thanks for reaching out!

With our stores temporarily closed, we’re doing everything we can to make things easier for you. We’ve updated our return policy so any electronics purchased after 12/15/19 and any other merchandise purchased after 3/15/19 may be returned once our stores reopen. Everything else is subject to our standard return policy.

Hope this helps!

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