REI is actively reviewing its policies and procedures per the Centers for Disease Control and Prevention's new guidance for COVID-19.
As we have since the start of the pandemic, we’ll continue to prioritize the health and safety of our employees, customers and communities.
Sorry, either you cannot reply to this topic or you have not verified your email address by clicking on the verification link in the email we sent you when you registered. If you did not receive an email from us, or need us to resend it, please visit your User Profile page.
Wow, it's been a while since REI made an external frame pack! If you're able to upload a picture we'd love to see it.
We recommend working with Rainy Pass Repair for the replacement of your hipbelt. They do comprehensive backpack repair, including hipbelts. You can find their information on our REI Repair Services page here.
Hopefully this helps, thanks!
At REI, we believe time outside is fundamental to a life well lived.