Showing results for 
Show  only  | Search instead for 
Did you mean: 
Welcome REI Co-op Members!
We're glad you're here. If you can't access the Co-op Members section of the community,
click here for instructions on how to join the section that's just for you.

Repair question for a Big Agnes tent

I purchased a Big Agnes in 2012. I've used it about a dozen times and today I pulled it out to set up for a upcoming camping trip and there is a run in the fabric of the tent. What is the warranty on this tent?

1 Reply

@lf713 Thanks for reaching out!

We're sorry to hear that you have a run in the fabric of your tent. REI does not offer a warranty on non-REI branded products, rather we have a 100% Satisfaction Guarantee that allows you to return an item for a replacement or a refund within one year of purchase. You can read more about our return policy here. If you'd like to connect with Big Agnes regarding their warranty, you can find their contact info here. Big Agnes also offers a repair service, which you can access through the same link.

Hopefully this helps, have a great day!


At REI, we believe time outside is fundamental to a life well lived.