REI is actively reviewing its policies and procedures per the Centers for Disease Control and Prevention's new guidance for COVID-19.
As we have since the start of the pandemic, we’ll continue to prioritize the health and safety of our employees, customers and communities.
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Hi @Glorenzen - Thanks for reaching out, although we're sorry to hear it's because your coupon arrived late. Because the recent member sale is already over, you will need to contact our Customer Support team to discuss your specific instance further. You can reach them at 1 (800) 426-4840.
Additionally, if you would like to receive notifications about future member coupons, events, and upcoming sales, we recommend signing up for REI email notifications.
At REI, we believe time outside is fundamental to a life well lived.