cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Welcome REI Co-op Members! We're glad you're here. If you can't access the Co-op Members section of the community, click here for instructions on how to join the section that's just for you.

Questions about returning a sleeping bag

the zipper broke and I've used it probably twice.  Also not warm in the slightest.  do I go to a store to return this?

0 Likes
1 Reply

Hi @kristia123 - Thanks for reaching out, though we're sorry to hear it's because your sleeping bag's zipper broke. If it was bought within the last year, you can bring your sleeping bag to a store to return it. For more details on our 100% Satisfaction Guaranteed policy, you can see our Returns page. 

Hopefully this helps!

At REI, we believe time outside is fundamental to a life well lived.
0 Likes