I contact someone (Jan) on April 17th about missing part on my recent order from REI. This purchase was handled via my available reward amount only (i.e. - not bank account), but Jan offered a $42.38 discount via my bank account. I assume the $42.38 discount would be handled via my available reward amount. In addition, I still need the missing load stop p/n is 853-3087 @ $6.50 when it is available @ REI.
Please review the information on this request and advise the status. Thank you
References:
Thule Goalpost 997
The load stop p/n is 853-3087
Jan: We can discount this the 20%, but the part will be your responsibility to purchase the load stop with Thule., when they become available. They are $6.50 each.
Jan: Thank you for waiting. I have submitted the discount of $42.38 from the Goalpost and you will see it in your bank account next week.
