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need help with gregory pack problems

I have a Gregory Optics 48 pack and a Gregory Zulu 35. Neither pack was purchased at REI but I'm having problems with both. If I bring them into a store can someone help me to figure it out? I like both packs but there are hip belt problems with both.

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@Whitson 

Thanks for reaching out, although we're sorry to hear that you're having issues with your Gregory packs. You have a couple of options for getting advice on the issues with your pack:

  1. You can post more details (and photos!) here in the community on the backpacking board to see if other users have experience and advice.
  2. You can reach out to Gregory directly on their Help page.
  3. You can go into your local REI store and speak with a pack fitter.

Hopefully this helps and you can get back out on the trail soon!

At REI, we believe time outside is fundamental to a life well lived.
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