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My order was shipped to the wrong address, how can I fix this?

Hey there,

I'm Pat Wolfram. I ordered something on-line yesterday and was notified that it shipped today .....to my old address. I'm so sorry about not updating that. I've updated it now, but I'm hoping to catch that item before it goes out (probably too late) 

<address removed by moderator>

Thanks,

 

- Pat

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1 Reply

Hi @patwolfram - Thanks for reaching out!

Unfortunately, we do not have access to specific order information here in the community, so you will need to contact our Customer Support Team to see about updating that address. They can be reached at 1(800) 426-4840 or via Live Chat. You will also see that we removed your address from your original post to protect your privacy. 

Let us know if you have any additional questions and we'll try to help!

At REI, we believe time outside is fundamental to a life well lived.
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