I purchased and 3-day Mammoth Mountain lift ticket at the Santa Barbara (CA) store in February with the intent to use the weekend of 3/21/2020. Now Mammoth Mountains has closed its operations indefinite. How do I go about getting a refund? What are my options?
@chmikeusa thanks for reaching out! This is a tricky question, as ski passes are normally non-refundable. However, we recognize these are unprecedented times so we commit to looking further into it and we appreciate your patience as we do so.
@chmikeusa next step will be for you to connect with our Customer Support team at 1-800-426-4840 to chat through options for your ski passes.