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Mammoth Mountain Ski Pass Refund

Hi,

I purchased and 3-day Mammoth Mountain lift ticket at the Santa Barbara (CA) store in February with the intent to use the weekend of 3/21/2020. Now Mammoth Mountains has closed its operations indefinite. How do I go about getting a refund? What are my options?

Thanks,

Michael

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2 Replies

@chmikeusa thanks for reaching out! This is a tricky question, as ski passes are normally non-refundable. However, we recognize these are unprecedented times so we commit to looking further into it and we appreciate your patience as we do so.

At REI, we believe time outside is fundamental to a life well lived.
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@chmikeusa next step will be for you to connect with our Customer Support team at 1-800-426-4840 to chat through options for your ski passes.

At REI, we believe time outside is fundamental to a life well lived.
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