Is it possible to buy materials online to pick up from the Store two months later?
Hi! My name is Claudio and I live in Brazil. I am planning to go to the United States in early October 2021. I would like to check if it is possible for me to buy trekking and mountaineering equipment from you online during the months of August and September to pick up at the REI store in Washington, around the 10th of October.
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@misanthrope33 this is a great question, thanks for asking! Typically, when you buy on REI.com and ship the items to an REI location, the store will hold them for ~2 weeks before cancelling the order and restocking the items to the sales floor. In your situation, we would recommend placing your order(s) and once you have email confirmation that they have arrived in the store you shipped to, call the store and speak with a member of our customer service team. They should be able to work with you to ensure your orders are confirmed and waiting for you when you arrive in the United States. Hope this helps!
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