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Re: Instore pick up

I would like to order a headlamp that is on clearance and have it delivered to the store in Anchorage. I will be out of the country until 3/3/20. How long will they hold the item for me or could I have my daughter pick it up for me?    Jack

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Re: Instore pick up

@Jackstoebner thanks for reaching out! Once an item is delivered to a store, there is a 2-week pick-up window. Once the item has arrived, if you are unable to reach the store within that 2-week window, you can:

  • Have your daughter pick the headlamp up for you - just make sure she has the email confirmation and photo ID with her for pick-up
  • Call the Anchorage store, have them confirm your pick-up in the system, and then have them hold the headlamp until you are able to drop in to pick it up

Hope this helps!

At REI, we believe time outside is fundamental to a life well lived.
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Re: Instore pick up

Perfect.   Thanks.    Jack

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