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Purchasing an item online and picking up in-store is possible! We recommend the following:
Purchase your items online and choose the ‘pick up in store’ option. Select the Soho store as your pick-up location. Make sure to place your order at least 7 business days before your arrival. You will receive an e-mail when your items arrive in the store and are ready to be picked up. Typically, our stores will hold on to your order for two weeks after it arrives. If you need a longer hold time, please contact the store directly.
Another option would be to contact our Customer Support team at 1 (800) 426-4840.
Once you arrive in Soho, make sure to connect with our employees who can provide you with recommendations on some of the amazing places to opt outside in New York City!
Hope this helps!
At REI, we believe a life outdoors is a life well-lived.