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In store pick up

I placed an order a week or two ago and the estimated pick up date is March 19th. Can I change the in store pick up to a delivery?

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@Lkim Thanks for reaching out!

We recommend you wait to pick up your online orders in store once we have reopened. If you need these items before March 28, please call REI Sales & Customer Support to determine your options.

Thank you!

At REI, we believe time outside is fundamental to a life well lived.

@Lkim, our local store teams will be working to contact all customers who have packages that have already arrived in the store and arranging for alternate pick-up options on Mon and Tue of this week. This option will only apply to packages that have already arrived, not those that are in transit, and we are asking that folks wait to be contacted by our store teams. As @REI-JohnJ mentioned, if you need your item(s) before March 27, please contact our Customer Support team at 1-800-426-4840. Thank you.

At REI, we believe time outside is fundamental to a life well lived.