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I received the wrong items - how do I do a return/exchange?

Hello there,

I placed an order but received the wrong pocket knives.  How should I proceed to get the right item?

I would like to get the : Gerber Paraframe I Knife - Serrated  But I received the larger size...

Thank you in advance for your help!


1 Reply

@EtienneVT we're so sorry we sent you the wrong pocket knives. Unfortunately, here in the community, we don't have access to specific order information so your best step is to connect with our Customer Support team at 1-800-426-4840 or via LiveChat.

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