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I paid for a bike and now the store is closed how can I pick it up?

1 Reply

@Kar Thanks for reaching out.

Our local store teams will be working to contact all customers who have packages that have already arrived in the store and arranging for alternate pick-up options on Monday and Tuesday of this week. This option will only apply to packages that have already arrived, not those that are in transit, and we are asking that folks wait to be contacted by our store teams. If you need your item(s) before March 28, please contact our Customer Support team at 1-800-426-4840.

Thank you for your understanding. 

At REI, we believe time outside is fundamental to a life well lived.