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To replace a broken key for your Thule product, you'll have to follow the steps on their website here.
From there, you can enter your unique key code that can be found in your user manual or via your profile if you registered the product on Thule.com. If you still have issues, one of their customer service reps can help you further on trying to locate it.
Hope that helps, and let us know if you have any other questions!
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