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How to find an REI proof of purchase

Hi. I purchased an avalanche beacon from REI and was contacted by REI letting me know it’s a safety concern and I’m working to get it replaced with the manufacturer. I need proof of purchase. Can you find the receipt for me. It’s. The Pieps Dsd Sport. Thanks!

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Hi @sthompsonpc - Thanks so much for reaching out! We do not have visibility on orders or customer information here in the community, but there are a few different ways to access your past purchases at REI:

  • You can check your previous purchases in your online account at REI.com - just click "Sign In" or "My Account" to the right of the search bar
  • You can connect with our Customer Support team at 1-800-426-4840 or via LiveChat
  • You can visit your local REI store and inquire with our Customer Service team there

Hopefully this helps!

At REI, we believe time outside is fundamental to a life well lived.
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