How quickly does my dividend get updated with an REI purchase?
Hello, I recently made a purchase instore and signed up for a membership. Today, I wanted to check my dividend balance to see what it would be at. It currently says $0.00 do i have to wait a couple days for the balance to go up?
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Hi @roger23 - Thanks for reaching out and for becoming an REI member! This is a great question. Dividends are not calculated until March of each year for purchases made in the previous year. It will be normal to not see a dividend balance until March 2021. With that, if you are interested in calculating your estimated dividend balance in the meantime, you can take a look at how your dividend is earned as well as your purchase history.
We do not have access to specific order or membership information here in the community, so if you have additional questions for your purchases or how they might impact your dividend balance, you will need to reach out to our Customer Support Team. They can be reached at 1 (800) 426-4840 or via Live Chat.
Thanks again for joining the Co-op. Hopefully this helps!
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