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How do I use my REI dividend when purchasing online? Do I need a PIN?

I have a dividend card from the "letter" with no card number or PIN. How do I use it at check out online? Thanks much!!

13 Replies

Hello, 

Quick question about using the dividend and the checkout process. We've applied the dividends to the total cost (which is less than the dividend amount), however, it's still requiring a card at checkout, will the card be charged?

 

thanks

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Hi @jamessmart - Thanks for reaching out!

Your card will not be charged as long as your dividend amount is larger than the total purchase. 

Hopefully this helps!

At REI, we believe time outside is fundamental to a life well lived.
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It doesn't help, really.

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same issue here, and tried making sure I was logged in as me and it still didn't work, but then I tried it on my phone and the dividend showed up in check out, so all is well, maybe try your phone or another computer

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