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Welcome REI Co-op Members! We're glad you're here. If you can't access the Co-op Members section of the community, click here for instructions on how to join the section that's just for you.

How do I use a gift card online?

Where do I enter the "Ship To" information  on the gift card web page?

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How do I use a gift card online?

how long does it take to get an answer?   Is there a phone number where I can talk to a real person?

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How do I use a gift card online?

@dennissparsons thank you for reaching out!

The gift card buying process via REI.com is a 6-step process, you can add/change shipping information in step 4. Under step 4 titled, Items to ship, you’ll see on the left side the shipping to information. The shipping information will default to your billing information. However, right under you’ll see a link to change the shipping address if you want to send it to a different address from the billing one.

Hope this helps!

If you are still experiencing difficulties, please contact our Customer Service team at 1-800-426-4840 or via Live Chat, they’ll be able to help!

At REI, we believe a life outdoors is a life well-lived.
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